Privacy Policy

GetSmokedheadshop (“us”, “we”, or “our”) operates GetSmoked.co.za (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information under this policy. Information Collection And Use While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Amendments

Changes To This Privacy Policy This Privacy Policy is effective as of 1 March 2024 and will remain in effect except concerning any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Your privacy is important to GetSmoked.co.za. This privacy policy provides information about the personal information that you provide to GetSmoked.co.za and how GetSmoked.co.za will be using that personal information according to legislation as in Act 2 of 2000 or any other act in South Africa that may apply to securing and using buyer’s personal information

 Act 2 of 2000 (PAIA) can be downloaded from http://www.polity.org.za/attachment.php?aa_id=3569 

The User may visit the website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the website, pages viewed, etc. 

The provider uses this information to determine the use of the Website and to improve Content thereon. Provider assumes no obligation to protect this information and may copy, distribute or otherwise use such non-personal information without limitation

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information details, will be kept in the strictest confidence by GetSmoked.co.za and not sold or made known to third parties. 

Credit and debit card details(when making use of this payment method) are not received or kept by GetSmoked.co.za. When a card transaction is made your details are provided to a third-party payment gateway please see the payment option T&C’s for this information. You can view our 3rd party payment gateways T&Cs and privacy policy:

https://payfast.io/legal/gateway-terms-and-conditions/

https://payfast.io/privacy-policy/

GetSmoked.co.za cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her own device or the device used to browse/purchase on GetSmoked.co.za. 

Online Payment –

All online credit card payments are processed by our payment gateway provider: A payment processing service.

Get Smoked may collect, store, and use the following kinds of personal information:

1. Information about your use of this website eg. non-personal browsing & clicking habits and IP Address.

2. Information that you provide for the purpose of registering and subscribing with GetSmoked.co.za: Name & Surname, Birthdate, gender, address & country of residence, email address, contact information such as landline number, mobile number & fax number, when necessary ID numbers (Only what you provided by registering or provided to dispatch your parcels)

3. Information about transactions carried out over this website or when applicable in person

4. Any other information that you send or provide to GetSmoked.co.za

5. Informational detail above is collected either electronically by using cookies or is provided voluntarily by you. You may determine cookie use independently through your browser settings.

Get Smoked may use, store or collect your above-mentioned personal information to:

1. Administer this website.

2. Personalise the website and emails for you; and/or greet you when you access the website.

3. Enable your access to and use of the website services.

4. Subject to your consent, inform you of special offers, marketing communication and publish information about you on the website.

5. Send and supply to your products and/or services that you purchase and to the address you provided.

6. To compile non-personal statistical information about user browsing habits, click patterns and access to the website.

7. Send you an email containing: statements, invoices and any relevant information regarding a purchase made from GetSmoked.co.za.

8. Collect payments from you.

9. To verify your identity when transacting with GetSmoked.co.za and to determine identification when using a credit card to pay for the goods purchased either via us or the payment gateway and or bank of your choice.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, GetSmoked.co.za may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and to establish, exercise or defend its legal rights. 

GetSmoked.co.za also owns and retains all rights to non-personal statistics collected by GetSmoked.co.za or its marketing/advertising entities. 

GetSmoked.co.za will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. 

Information relating to electronic payment transactions entered via this website will be protected by encryption technology.

In addition, personal information that you submit for publication, therefore with your consent, on the website will be published on the internet and may therefore be available around the world.

GetSmoked.co.za may update this privacy statement by posting a new version on this website at any time. You should check this page occasionally to ensure you are familiar with any changes.

Choice to Opt-In/Opt-Out

This site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.

Surveys & Contests

From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, and age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

A Special Note About Under 18s

Children are not eligible and are forbidden to use our services, supervised or unsupervised, we ask that children (under the age of 18) not submit any personal information to us. If you are a minor, please refrain from further use of this site. GetSmoked.co.za reserves the right to request proof of age via Identity Document, Drivers Licence, and/or Passport. Should a person and/or minor fail the age verification, the user account will be terminated effective immediately. GetSmoked.co.za will attempt to recover any packages that have been sent out and provide a full refund, should the package be recovered successfully. 

This website contains links to other websites: GetSmoked.co.za is not responsible for the privacy policies or practices of any other third-party site you may visit via such a link.

GetSmoked.co.za strictly forbids the use of unsolicited email (USE) or spam campaigns. GetSmoked.co.za maintains a zero-tolerance T&C against spam, be it indirect, third party or any affiliate or similar agent acting on the recipient’s behalf.

If you have any questions about the above Privacy Policy, please send an email to [[email protected]]

This privacy policy should be read in conjunction with the:

1. Terms and Conditions

2. Refund Policy

3. Delivery Policy

4. Points & Rewards System

GetSmoked.co.za reserves the right to change any Terms and Conditions within any of this and the other policies at their sole discretion. Please visit this and all other policy pages found in the footer of each window whenever a purchase is made to be kept up to date with any changes that may have been made.